phfamous.ph Privacy Policy

This Privacy Policy ("Policy") describes how phfamous.ph, operated through the domain phfamousph.club, collects, uses, processes, stores, and discloses personal data relating to individuals who register accounts, access the Platform, or interact with any phfamous.ph service (collectively, "Players," "Users," or "you").

phfamous.ph is committed to protecting the privacy and personal data of all players, with particular respect for the rights of Philippine residents under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This Policy has been written to be clear and readable — not buried under impenetrable legal language — because we believe Filipino players deserve to understand how their data is handled.

This Policy applies to all data collected through the phfamous.ph website, account registration processes, deposit and withdrawal transactions, customer support interactions, and any marketing communications sent by phfamous.ph. By registering a phfamous.ph account or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy.

For the purposes of applicable data protection legislation, the Data Controller responsible for the personal data collected through the phfamous.ph platform is the operator of phfamousph.club. The Data Controller determines the purposes for which and the means by which personal data is processed.

For any privacy-related queries, requests to exercise data subject rights, or concerns about this Policy, players may contact phfamous.ph directly via the support email address at support@phfamousph.club. The phfamous.ph data protection team will acknowledge all privacy-related correspondence within 5 business days and respond substantively within 30 days, in accordance with the timeframes prescribed by the Data Privacy Act of 2012.

phfamous.ph collects the following categories of personal data from players:

phfamous.ph collects personal data through the following means:

• Direct provision by you: Data you enter during registration, KYC submission, deposit/withdrawal requests, and customer support interactions;
• Automated technical collection: Session logs, IP address records, device fingerprinting data, and cookies collected when you access the phfamous.ph website;
• Payment processors: Transaction confirmation data received from GCash, PayMaya, and banking partners when you complete a deposit or withdrawal;
• Identity verification services: Data returned from third-party KYC and age verification providers used to authenticate your identity documents;
• Anti-fraud and security systems: Data collected by phfamous.ph's fraud detection tools to identify suspicious account activity or potential policy violations.

phfamous.ph processes personal data for the following purposes, each supported by an appropriate legal basis:

phfamous.ph does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We disclose player data only in the following circumstances and only to the extent strictly necessary:

6.1 Service Providers and Processors

phfamous.ph engages third-party service providers who process data on our behalf, including: payment processors (GCash / GXI, PayMaya, banking partners), KYC and identity verification providers, fraud detection and cybersecurity providers, game content suppliers (who receive anonymised game session data only), and cloud infrastructure providers. All third-party processors are subject to contractual data processing agreements that restrict their use of phfamous.ph player data to the specific services they provide.

6.2 Legal and Regulatory Obligations

phfamous.ph may disclose personal data to Philippine government authorities, law enforcement agencies, or regulatory bodies (including the Anti-Money Laundering Council (AMLC) and PAGCOR) where required by applicable Philippine law or pursuant to a valid court order, subpoena, or regulatory instruction.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of phfamous.ph or its assets, personal data held by the Platform may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

phfamous.ph retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and transaction records: Retained for a minimum of 5 years from the date of the last transaction, in compliance with Anti-Money Laundering Act requirements;
• KYC documents: Retained for 5 years from account closure;
• Customer support communications: Retained for 2 years from the date of the interaction;
• Technical and session logs: Retained for 12 months from collection, unless required for an ongoing investigation;
• Marketing consent records: Retained for the duration of the account relationship and for 3 years following account closure, to evidence the basis for past communications.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

phfamous.ph implements a layered security framework to protect player personal data against unauthorized access, disclosure, alteration, or destruction. Technical and organizational measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser/device and phfamous.ph servers;
• Encryption at rest for stored personal data and financial records;
• Password hashing using industry-standard algorithms — phfamous.ph staff cannot view or retrieve your account password;
• Two-factor authentication (2FA) available for all player accounts to add a second layer of login security;
• Access controls restricting internal system access to authorised personnel on a need-to-know basis;
• Regular security audits and vulnerability assessments of the phfamous.ph platform;
• Incident response procedures to manage and contain data breaches, including notification to the National Privacy Commission (NPC) and affected players as required under the Data Privacy Act of 2012.

phfamous.ph uses cookies and similar tracking technologies (such as web beacons and session tokens) to maintain platform functionality, improve user experience, and support security monitoring. The types of cookies used on the phfamous.ph platform include:

• Strictly necessary cookies: Essential for platform operation, including session authentication, security validation, and fraud detection. These cannot be disabled without breaking core platform functionality;
• Functional cookies: Remember your preferences, language settings, and last-visited game categories to personalise your phfamous.ph experience;
• Analytical cookies: Collect anonymised data about how players navigate the phfamous.ph platform, which pages are visited most, and how errors are encountered, to support platform improvement;
• Security cookies: Used to identify unusual login patterns and protect accounts against unauthorized access.

phfamous.ph does not use advertising tracking cookies or share cookie data with third-party advertising networks. Most web browsers allow you to control cookie storage through browser settings; however, disabling strictly necessary cookies may impair your ability to log in or use phfamous.ph services.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by phfamous.ph. To exercise any of these rights, contact the phfamous.ph privacy team at support@phfamousph.club.

phfamous.ph strictly prohibits the registration, use, or access of its real-money gaming services by individuals under 21 years of age, in accordance with PAGCOR-aligned guidelines for casino-style online gambling in the Philippines.

phfamous.ph does not knowingly collect personal data from individuals under the age of 21. Where the Platform identifies that personal data has been collected from a minor — through KYC document review, age verification checks, or other means — the account will be immediately closed, all related data will be handled in accordance with applicable regulations, and no personal data collected during the registration process will be retained beyond what is required for legal compliance.

Parents or guardians who believe a minor has attempted to register or access phfamous.ph should contact our support team immediately at support@phfamousph.club. We take these reports seriously and will act promptly to investigate and resolve the situation.

phfamous.ph may send marketing communications — including promotional emails, SMS notifications about bonuses and game updates, and in-platform messages — to players who have provided explicit consent to receive such communications at the time of account registration or subsequently through account preferences.

You may withdraw your consent to marketing communications at any time by:

• Updating your communication preferences in your phfamous.ph account settings;
• Clicking the unsubscribe link included in any phfamous.ph marketing email;
• Contacting phfamous.ph customer support at support@phfamousph.club and requesting removal from all marketing lists.

Opt-out requests for marketing communications are processed within 5 business days. Note that opting out of marketing does not affect the receipt of transactional communications (such as deposit confirmations, withdrawal processing notifications, account security alerts, and KYC status updates) which are required for account management purposes.

Regardless of marketing preferences, phfamous.ph will never send marketing communications to players who have registered for self-exclusion under the Platform's responsible gaming programme.

phfamous.ph's primary services are directed at Philippine residents, and the Platform seeks to process player data within the Philippines to the greatest extent practicable. However, certain third-party service providers engaged by phfamous.ph — including cloud infrastructure providers and internationally-headquartered game content suppliers — may process data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, phfamous.ph ensures that such transfers are made only to jurisdictions that provide an adequate level of data protection, or pursuant to contractual agreements that impose equivalent protections on the recipient. These measures are consistent with the cross-border data transfer requirements of the Data Privacy Act of 2012 and relevant NPC issuances.

phfamous.ph may update this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or platform features. When material changes are made — such as changes to the categories of data collected, the purposes of processing, or your rights as a data subject — phfamous.ph will notify registered players via email and/or in-platform notification at least 14 days before the changes take effect.

For non-material amendments (such as minor clarifications or formatting updates that do not change the substance of the Policy), phfamous.ph will update the "Effective Date" at the top of this page and post the revised Policy at phfamousph.club/privacy-policy. We encourage players to review this Policy periodically to remain informed about how phfamous.ph handles personal data.

Your continued use of the phfamous.ph platform following notification of any Policy update constitutes acceptance of the revised terms. If you do not accept any material changes, you may close your account by contacting phfamous.ph support.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by phfamous.ph, please contact us:

• Email: support@phfamousph.club
• Subject line: Include "Privacy Request" or "Data Subject Rights" for faster routing to the phfamous.ph privacy team;
• Response time: Acknowledgement within 5 business days; substantive response within 30 days;
• Language: Requests may be submitted in English. phfamous.ph support operates in English 24/7.

If you are not satisfied with phfamous.ph's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the regulatory authority responsible for enforcing the Data Privacy Act of 2012.